Rodd Bond, programme director at DkIT Netwell CASALA, will be leading this workshop with an architectural background. Having extensive experience of world-wide care centre and hospital design, Rodd will be discussing the Maestro project which addresses the challenge of increasing AAL adoption through a focus on product and service assessment traceable forms of quality assurance. He will provide an overview of the analytics engine that is being developed across Europe which will underpin Maestro, outlining the dimensions, layers and stages needed to build trust in this complex and emerging AAL marketplace. The goal is to help characterise and connect diverse user demands with supply side innovation.

Specifically, the workshop will elaborate on exploring innovative AAL assessment methodologies, developmental reference frameworks, system and service ontologies and taxonomies. These framework tools can help characterise and connect diverse user demands with supply side innovation, and foster more collaborative and improvement-oriented processes for greater co- design approaches, enhance the provision of adaptable solutions better matching diverse needs, and show real capacities to adapt as the technologies and services, constantly evolve.

Additional speakers: Djamel Khadraoui – Researcher, Luxembourg Institute of Science; Pierre Rossel – Senior Scientific Fellow, Federal Institute of Technology in Lausanne, Switzerland

Oliver Korn, professor at Offenburg University, will present and discuss research on social robots, emotional recognition, and the gamification of assistive systems. There are already several examples of innovative robots in care – however, the speakers will present best practices of social robotics from first-hand experience as well as the potentials of emotion-recognising social robots. Based both on research and practical demonstrations, the participants will explore how to successfully use robots in the domains of medical care and care for older adults.

The workshop will invite participation from the audience to develop perspectives on more acceptable and humane social robots in the eld of care. Questions include: are robots in elderly care scarce due to technological problems or do humans simply prefer care from fellow humans? What if these care robots were social robots, able to recognise a patient’s emotions, responding properly to a depressed or cheerful patient? And is such a response ethically desirable or is it unethical to make a machine simulate human understanding?

Additional speakers: Gerald Bieber – Senior Researcher, Fraunhofer IGD; Anne Jacobsen – Autodesk GmbH

Kurt Majcen is senior researcher at Joanneum Research, an Austrian research company focused on applied research, and with an extensive technical background he has coordinated many AAL projects on a European level since 2010, mainly on social inclusion and teaching older adults modern technology skills. With such a background, Kurt aims to address the challenges European societies are facing, such as digitisation and demographic change, and discuss how active and assisted living deals with many developments on how to assist primary, secondary and tertiary end-users coping with these changes.

Bringing with him visions and trends about ICT that may find their way into the lives and households of older adults within the next 10 years, Kurt will look to lead participants to rethink if our current activities will lead us to where we want to be in a decade’s time. The workshop will look further to understand the future of current AAL solutions and consider what areas of daily life will need to be covered in the future and what has to be done to achieve that. Other speakers will bring to the table their own experiences from different perspectives on projects to do with home automation systems.

Additional speakers: Gil Gonçalves – Chief Scientific Officer, INOVA; Mike Dorst – Service Manager & Director “At Home at Evean”, Evean Care; Christian Hartmann – Senior Researcher, Joanneum Research

Sofia Moreno-Pérez, independent consultant and procurement coordinator of EU projects RITMOCORE and STOPandGO, will be leading this workshop with her experience within RITMOCORE on how to integrate more innovations with less money. RITMOCORE is an EU PPI exploring the path towards value-based health, and whilst ICT innovation could contribute to increasing wellbeing and sustainability, the question to be asked is: how can you open doors to innovation while budgetary restrictions increase?

With a history in the eld starting with eVIA, the Spanish Technology Platform for eHealth, eInclusion and Ageing Well, plus being the partner of two start-ups, So a’s experience alongside the wealth of knowledge the other workshop speakers will be bringing will help participants analyse real experiences of new purchasing models which open the door of public services to ICT innovations. The objectives are to identify the key elements in innovation enabling purchasing methods, and to identify other means like quality labelling, promoting safe adoption of ICT from citizens, and coordinating with public health-care services.

Additional speakers: Susana Bañó Oliva – Deputy Director of Finances, Fundació de gestió sanitàrie de I’Hospital de la Santa Creu i Sant Pau; Ann Williams – Commissioning and Contract Manager, Liverpool City Council; Laida San Sebastian – Social Innovation and entrepreneurship consultant; Marcel Olivié – Agency for Health Quality and Assessment of Catalonia (AQuAS)

Markus Garschall, expert advisor at the AIT Austrian Institute of Technology, will be moderating this workshop. Over the last years, a number of European research projects have investigated the impact of assistive technology in pilot studies involving a high number of users. In Austria, six AAL pilot regions have been launched since 2012, supported by the Austrian Ministry for Transport, Innovation and Technology. Within these pilot regions, AAL products and services are put into practice and tested over a longer period of time. The overarching goals are to evaluate the impact of AAL technologies in daily use and developing go-to market strategies involving representatives from businesses and the housing sector as well as stakeholders from research, healthcare, insurance and the public sector.

In this interactive workshop, focus will be put on exchanging experiences on the speci c challenges related to planning, conducting and analysing large pilot studies in order to de ne better pilots and to demonstrate the impact of AAL at an individual, societal and institutional level. Thus, this session brings together representatives from European pilot regions as well as interested participants from the AAL community.

Additional speakers: Nesrin Ates – Researcher & Lecturer, University of Innsbruck; Felix Piazolo – Associate Professor & Senior Researcher & Lecturer, Andrássy University Budapest & University of Innsbruck; Johannes Oberzaucher – Professor, Carinthia University of Applied Sciences; Kurt Majcen – Senior Researcher, Joanneum Research

This workshop, to be coordinated in cabaret style, will see a collaboration from a number of experts, senior personnel from several EU countries including European Knowledge Tree Group (EKTG) international ambassadors, users, EU officials, academics, and health professionals. EKTG will be the main topic of discussion at the workshop as at the AAL Forum in Switzerland, the issues of education and understanding were first addressed. EKTG coordinator Maggie Ellis and EKTG ambassadors Christiane Brockes-Bracht and Sofia Moreno-Perez will be contributing their long experience in this field to extend this understanding further.

With help from a number of other experts, this session will summarise cost effective active and assisted living, digital services and technology systems, their application and identifying speci c education formats using AAL forum participants. The main effort of this session will be spent matching opportunities offered by AAL solutions, the EU Blueprint and topics raised in earlier AAL events to identify at least two actions that can personally be undertaken to better apply AAL technology to bene t the ageing population. Opportunities for education and training will also be launched for these groups.

Additional speakers: Piedade Santareno Forte – Teacher/User, Academia de Música de Coimbra; Richard Foggie – Leads on ‘digital’, Smart X & Knowledge Transfer Network; Padmanabhan Raguraman – Community Matro/PT, NHS Foundation Trust; Birgit Morlion – mHealth programme and policy officer, DG CONNECT; Henk-Herman Nap, Vilans, The Netherlands; Luis Fareleiro, Official from Portugal

As one of the leading academics on healthcare environments, practicing award winning architecture parallel to researching and teaching architecture for healthcare facilities at UCL, evangelia chrysikou, will be leading the workshop with her wealth of experience working in the eld of innovative tech-solutions for active and healthy ageing. By examining the question, “are users really bene ting from technological disruption and breakthroughs?”, Evangelia intends to use her experience working on architectural interventions and human perception to analyse potential gaps between technology, funding and large-scale usability.

While the AAL Programme provides for high impact wellbeing for older people, too often solutions do not root in people’s lives. Evangelia and further speakers will draw on their individual studies to create a discussion between the key actors in the workshop on the effectiveness of user involvement in AAL development and implementation, to improve the dialogue amongst them. The workshop will look at national funding, public/private sector integration, built environments and architecture, local and national health care systems and end-user needs and how to listen and integrate their requirements.

Additional speakers: Elizabeth Mestheneos – Ex-President, Age Platform Europe; João Quintas – Researcher and Project Manager, Instituto Pedro Nunes; Luis santos – Invited Assistant Researcher, University of Coimbra; Maria João Almeida – Lecturer, University of Coimbra; Pedro Beja Afonso – Executive member of the board of directors at the Hospital and University Centre of Coimbra; António Antunes – Professor of civil engineering, University of Coimbra; Cindy Wings-Kölgen – Project manager of the Co-LIVING project; Edmundo Martinho – SCML; Fernando Martins

This session will discuss innovative business models for the deployment and take-up of interoperable independent living solutions, which is the focus of part of the European Innovation Partnership on Active and Healthy Ageing. Speakers will bring holistic knowledge of the state-of-the-art ecosystem and possible pathways to create business models for active ageing, and individual case studies on their own experiences of developing interoperable independent living solutions and working together successfully with multidisciplinary teams.

Gil Gonçalves, one of the speakers for this workshop, is the chief scienti c of cer at INOVA+ with over 10 years working in ICT-based projects for active and healthy ageing. With a catalogue of experience as researcher in several R&D projects in the AAL domain, Gil will share his vision on future AAL solutions and how to address their market uptake as a series of bottlenecks hamper the implementation of policies and innovative solutions. Ageing people need to be empowered to stay independent for longer at home, and innovative approaches, including ICT developments are essential to enable this.

Additional speakers: Javier Ganzarain – R&D director & co-founder of INNJOY Agency for Innovation and Development; Cristina Machado Guimarães – industry liaison officer at INESC TEC

Malcolm Fisk, a senior research fellow from De Montfort University, leads the EC funded PROGRESSIVE project that addresses standards around ICT for active and healthy ageing. PROGRESSIVE will be the focus of the workshop and with Malcolm’s expertise as advisor and member of other quality standard groups he will address the position of standards around assistive technologies and look at changing mindsets and the new types of language required to re ect this.

The AAL Programme may at times have been trapped in focusing on ‘delivering’ solutions to perceived problems, but it is actually about older people engaging in the economic and social lives of their community. By looking at examples of initiatives both within and outside the AAL Programme, participants will come up with a new language and examples of new directions in standards concerned with health data, robots, housing schemes, engagement and involvement of older people, and the ethics around care and empowerment. They will look at how thinking differently impacts on the kinds of standards that support the ‘shape’ and marketing of products and services.

Additional speakers: Estelle Huchet – Research Project Officer, AGE Platform Europe; Diane Whitehouse – Principal eHealth Policy Consultant, EHTEL

This workshop will be led by Konstantin seger, junior researcher at the University of Innsbruck, who will be focusing the workshop on the needs of the older adults and how to bundle the right technologies to meet those needs. Together with his colleagues at the university, he has been working on the AAL project gAALaxy with the goal of bundling existing, innovative AAL solutions with professional home automation systems in order to deliver a unique and uni ed end-user experience. Manfred Ko er will give input about the bundling process before participants are split into groups.

During the interactive workshop, to match the right products participants will use the tAALxonomy classi cation model and resulting from theoretical inputs, will de ne bundles based on different personas provided by the workshop speakers. As an outcome, the workshop will discuss the bene ts based on the interoperability of the ICT-based solutions with the positive spill-over effects becoming much clearer. This will also help to raise awareness of how to focus on AAL products usability with minimal impact on limiting the everyday habits of older adults.

Additional speakers: Ursula Bangratz – Junior Researcher, University of Innsbruck – Department of Strategic Management, Marketing Tourism; Maximilian Bernard – Junior Researcher, University of Innsbruck – Department of Strategic Management, Marketing Tourism; Manfred Kofler – Researcher, University of Innsbruck

Ad van Berlo is the R&D manager at Smart Homes, the Dutch expert centre on home automation, smart living and e-health. Ad will be leading discussions on the challenges that make a certain initiative a success or a failure and how to link the demand of an ageing population with the supply of innovative ideas to ensure the adoption of AAL solutions. Joining Ad, additional speakers will help moderate the interactive workshop from the perspective of having conducted real life tests within innovative health care projects with user-centric design.

Speakers will share practical experiences they have gained in various AAL and other EU projects and will help generate discussions. This workshop links the experiences gained in the long-term user trial in people’s homes from VictoryaHome, which has now nished, with the concept of accelerators used in the SEAS2Grow project and the role that public authorities can play as launching customer from the STOPandGO project. The workshop will conclude with participants coming together to discuss how to focus on a user, an organisation and a business perspectives to ensure a sustainable service.

Additional speakers: Ingrid Adriaensen – Business Developer, Thomas More/LiCalab; Ilse Bierhoff – Project Leader, Smart Homes; Ann Williams – Commissioning and Contracts Manager, Liverpool City Council; Artur Serrano – Professor in Welfare Technology, Norwegian University of Science and Technology; Sofía Moreno-Pérez – Procurement coordinator EU PPI Projects STOPand GO and RITMOCORE

Martijn Vastenburg will be leading this workshop on changing perspectives in designing user journeys. Martijn, the managing director at ConnectedCare, has a background in research and user experience design, including in various AAL projects developing products people love to use. Martijn founded ConnectedCare to design innovative e-health solutions and boost digital care collaboration, especially in coordinating participatory design processes and techniques to ensure that AAL products properly address a real user need.

Whereas target users often value AAL innovations, adoption and active use tend to be a challenge. With his expertise, Martijn’s workshop aims to change perspectives by rstly looking at the theory and methodology behind designing user journeys before asking: what can we learn from service design methodologies in creating successful AAL innovations? And in particular, how can we create the perfect AAL user journey? The workshop speaker will be running an interactive session where participants will work in project groups on designing the perfect user journey for their AAL projects.

Additional speaker: Jan Keijzer