Implementing a new technological workflow in socio-educational work

Theme 1
Tuesday 24 September 9:00-9:45
Room: 11

The Center of Supported Housing in Aarhus has gained experience implementing a new technological workflow in socio-educational work through the ongoing application process with virtual in-house support (support via video calls).

The workshop will look to share their experience in implementing virtual supported housing in a way that allows participants to understand the factors and challenges of a new technology.

An initial presentation will discuss the value of the citizen before participants will be invited to actively interact in practical exercises, thinking about:

• how do we reach when we get new tools in our hands?
• What happens if we are no longer the best and the brightest and if our tools are handled better by the citizens?
• Which challenges do we meet when our socio-educational work is moved from a physical to a virtual space?

At the end of the session, we will reflect on:

• the organizational and economic parameters as prerequisites for successful implementation,
• the need for development of qualifications,
• the importance of management focus,
• the long-term outcome perspectives when investing in new technological solutions.

Speakers: 

Louise Baastrup Hansen (Project Manager, Center for Supported Housing, City of Aarhus)
Tine Dynæs Juhl (Development Consultant, Department of Social Services and Employment, City of Aarhus)